Privacy policy

Personal information we collect

When you visit Acecare, we automatically collect certain information about your device, including information about your browser, IP address, time zone and some of the cookies installed on your device. When you browse acecare.co.uk, we also collect information about the individual web pages or products you view, the websites or search terms that led you to acecare.co.uk, and information about how you interact with acecare.co.uk. We refer to this automatically collected information as “Device Information”.

We collect Device Information using the following technologies:

  • Cookies are data files that are placed on your device or computer and often contain an anonymous unique identifier. For more information about cookies and how to disable them, visit http://www.allaboutcookies.org.
  • Log files track actions that take place on acecare.se and collect information such as your IP address, browser type, ISP, referring/exit pages and date/time stamps.
  • Web beacons, tags and pixels are electronic files used to record information about how you visit acecare.se.

When you make a purchase or attempt to make a purchase through acecare.com, we also collect certain information from you, including your name, billing address, shipping address, payment information (including credit card number), e-mail address, and phone number. We refer to this information as “order information”.

When we refer to “personal information” in this Privacy Policy, we mean both information about individuals and information about orders.

How do we use your personal information?

We generally use the order information we collect to fulfill orders placed through acecare.se (including processing your payment information, arranging shipping, and generating invoices and/or order confirmations). In addition, we use this order information to:

  • Communicate with you;
  • Review orders for potential risks or fraud;
  • If consistent with the preferences you have indicated, we may send you information or advertising about our products or services.

We use the Device Information we collect to identify potential risks and fraud (in particular your IP address) and more generally to improve and optimize acecare.se (for example, by providing analytics about how our customers browse and interact with acecare.se and to evaluate the success of our marketing and advertising campaigns).

Sharing your personal information

We share your personal information with third parties who help us use your personal information in the ways described above. For example, we use Shopify to operate this brokerage platform - you can read more about how Shopify uses your personal information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how visitors to acecare.se navigate the web - you can read more about how Google uses your personal data here: https://www.google.com/intl/en/policies/privacy/. You can also disable Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your personal information to comply with applicable laws and regulations, to respond to subpoenas, search warrants, or other lawful requests for information that we receive, or to otherwise protect our rights.

Behavioral advertising

As described above, we use your personal information to send you targeted advertising or marketing communications that we think may be of interest to you. For more information about how targeted advertising works, please visit the Network Advertising Initiative (“NAI”) training page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by using the links below:

In addition, you can opt out of some of these services by visiting the Digital Advertising Alliance's opt-out portal at http://optout.aboutads.info/.

Klarna

In order to offer you Klarna's payment methods, we may transfer your personal data in the form of contact and order details to Klarna at checkout so that Klarna can assess your eligibility for their payment methods and customize these payment methods to you. Your transferred personal data will be processed in accordance with Klarna's Privacy Policy:

https://www.klarna.com/international/privacy-policy/